Study of Makeup - Ordering Information
Can I Fax in My Order?
We gladly accept faxed orders at (323) 389-1623. Make sure you include your phone number, credit card information, and shipping address.
Can I Order by Phone?
Although ordering online is easiest, we welcome you to contact us at (310) 923-6688.
Can I Cancel My Order?
Due to our commitment to process orders quickly, there is a short period of time in which you may cancel your order. You may choose to cancel your entire order or a portion of your order as long as the order has not yet been sent to our warehouse for fulfillment.
Do You Charge Sales Tax?
9.75% sales tax applies to California shipping destinations only.
Internet retailers and catalog companies are required to collect taxes in states where the company has a physical presence. StudyofMakeup.com is based in California and therefore taxes are applied to orders which are shipped to California.
We ship your entire order for just $5.95. Our flat shipping rate applies to most orders shipping within the continental United States. We do not accept international orders at this time.
When Will My Order Arrive?
We ship all orders via Parcel Post. Expect arrival within 10 business days. Most orders arriving within 5-7 business days.
Returns and Samples
We cannot accept returns or exchanges on makeup items. We have this policy in place to protect you. Would you want us to ship you an item that had been returned by another customer? For this reason, we do not accept returns or exchanges.
We do offer samples of any product on the website. Samples are $5 each and shipping charges do apply. Try any product you like before you purchase.
Our customer service hours are:
Monday - Friday from 8:30 am - 5:00 pm Pacific Time.
Leave a voicemail or contact us online 24 hours a day.
Phone (310) 923-6688
Fax (323) 389-1623
Email Use CONTACT PAGE
Study of Makeup is committed to maintaining your privacy. We collect customer information for the purposes of customer service and shipping orders. We do not sell, rent or share your info with any third party companies. From time to time if our customers choose to recieve our promotional emails we may send promotional information, such as sales and new product launches.